Bali Office Systems
Who we are
What we do
Custom Work
As Is Work Stations
Faq













Q: How do I contact Bali?

A: You can contact Bali by phone, fax or email. Click here to be taken to our contact information page.

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Q: What are the differences between used, refurbished, and remanufactured workstations?

A: Used workstations are supplied to the client on an "as-is" basis. Nothing has been done to improve the condition of the workstations, other than basic cleaning.

Refurbishing refers to a partial process of renewing workstations with new paint and fabrics. No bodywork is performed, and existing worksurfaces are untouched. All the original dents and dings are visible. Better than "as-is" in terms of initial appearance, but the product is not comparable to new.

Remanufacturing entails a full and complete teardown of every single removable component comprising today's modern workstation. Extensive preparation work is performed on all metal components, such as repairing surface imperfections (dents, bends, holes) and internal mechanisms (locks, slides, bearings, hinges). Even simple items such as cantilevers go through the entire process every time. There are no exceptions to the rule. After the basic work is done, all metal components are sanded down and prepped for final painting. Bali uses a custom blended aerospace grade UV inhibited exterior paint for all metal components. Worksurfaces are either made new by Bali to OEM specifications, or are re-laminated (in the case of Steelcase 9000 Series).

All panels are subject to the same process, and they receive only top grade fabric from the same suppliers the OEM's use. The next best thing to brand new, but without the high price.

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Q: Can you match our existing furniture?

A: Yes, both wood furniture and workstations can be flawlessly matched.

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Q: How does the price of remanufacturing compare to buying new?

A: Our everyday pricing on in-stock components is over 60% less than the original list price.

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Q: How long does it take from order to installation of typical workstations?

A: Most in stock orders ship in less than 10 business days. Custom orders requiring special fabric or laminates take a little longer. Custom case goods built to your specifications average three to five weeks, depending on the size of the order.

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Q: Can I get any configuration, or am I stuck with whatever is "in stock"?

A: Bali maintains an inventory sufficient to build over 500 Steelcase workstations in virtually any configuration. Even if your needs go beyond the standard specifications allowed by the original manufacturer, Bali can custom tailor solutions to your exact requirements.

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Q: Is there a warranty included?

A: All furniture remanufactured by Bali has a one year on-site parts, labour and installation warranty included. No fine print, no surprises.

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Q: If we purchase furniture from Bali, will you buy our old stuff?

A: In many cases, Bali offers purchasers a credit based on the current value of the furnishings to be replaced. We also offer a credit bank for those clients whose needs are continually evolving during multi-phase projects. We have engineered a number of unique solutions involving Bali as a logistics provider for the large-scale disposition of assets so whatever your needs, we can provide the answer.

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Q: Can we purchase your products through our local new furniture dealer?

A: Yes, provided that Bali retains ownership of the product until the dealer has paid Bali in full. The reality is that we price our products so aggressively that there simply isn't much room for a dealer's traditional markup. We prefer to pass the savings directly to our customers.

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Q: Does Bali source specific items for clients with unique needs?

A: Yes. We've always got new stock rolling in, so we encourage our clients to tell us what their future needs might be in order to source the appropriate furniture in a timely fashion.

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Q: Can Bali duplicate wood furniture based on a photo from somebody else's catalogue?

A: In fact, we go one step further by customizing the furniture to your exact requirements while keeping the price below the original catalogue list price.

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Bali Office Systems